Novotel Cusco
Cosa dicono gli ospiti
There are several things that I liked about this hotel in particular. First is the location. The hotel is located very close to Plaza De Armas, there are many shops and restaurants nearby and the area of the city where it us located is clean and feels very safe. Secondly, I liked the staff, as they were very friendly and helpful. Staff also speaks English well enough. Thirdly, I liked the hotel's architecture, originally built as a monastery, and the room itself. The room was clean, spacious and a very comfy bed, and it is nicely furbished and well equipped.
Elenas
agosto 2024
We felt very good at Novotel Cusco. Very nice and elegant hotel, right in the city center. Staff was incredibly nice, always smiling and the atmosphere in the hotel courtyard was special. The breakfast was one of the best we had in a hotel. They had anything one can imagine, even ribs and soup for breakfast! Very good fresh fruits and juices, vegetables, all sort of cheese etc etc. They also offer breakfast boxes for those who have early excursions.
Maria
agosto 2024
The Novotel staff were amazing from the moment I stepped in, we had to book accommodation for that night due to issues with our previous accommodation. They got us into our room early at 9am while we enjoyed the amazing buffet breakfast, where again the staff were attentive. Every time we walked in and out of the hotel we were greeted with a smile and hello. We felt extremely safe here and wish we could’ve stayed a few more nights!
Jessica
gennaio 2025
The service was outstanding especially from the door attendee. The hotel is in a beautiful colonial building with decorations all around the lobby and courtyard. The location was amazing just 2 blocks walking to the main square in the historic center and restaurants and stores all around. The breakfast was not included for us but we had it for 2 days and enjoyed the variety at the buffet. We stayed at some 5 star properties in Peru and the service here was just as good if not better.
Jonathan
settembre 2023
The hotel was located nice and close to the centre of Cusco. The interior was lovely and the bar / restaurant / breakfast areas were all very nice. The standard of food for breakfast, lunch and dinner (we tried them all) was excellent. Staff were kind and helpful (apart from one grouchy guy on reception)
Tim
giugno 2024
Great location in the centre of Cusco. The room was big, clean, had double glazing and black-out curtains which made it very comfortable. The breakfast was great (at additional cost). There's a friendly lady with a baby alpaca that comes in the morning and you can take pictures at your ease for a tip, which was nice.
Caroline
ottobre 2024
Amazing place in a great location. The staff were very helpful, attentive and spoke English. We loved the courtyard which always had a great atmosphere. It could get busy and noisy at night but we couldn't hear it from our room at the back of the hotel so that was great. The breakfast options were also great and had something for everyone.
Mohamed
agosto 2023
The courtyard is so beautiful. Perfect place for breakfast or just to catch up on some wifi. The breakfast one morning with Pork adobo and corn tamales (steamed corn cakes) was my favourite meal in Cusco! So hearty, rustic and delicious! This should be added to the menu so it's available for lunch/dinner! Location is convenient, generally you can walk everywhere early. Rooms are clean. I liked the room with a double bed and more space to place your luggage. There was one which was 2 double beds combined as one bed that took the whole room, which was unnecessary and inconvenient for 1person but would be amazing for a family!
Bec
giugno 2023
The entire place. Amazing building and facilities. The staff was so friendly and good server. The breakfast was delicious. Restaurant is very good. The shower is my top 3. Is near to Plaza de Armas and very nice location.
Tadeu
luglio 2024
Love this hotel, the location was perfect for exploring Cusco. The staff were outstanding, so very friendly and welcoming. We stayed before and after doing the Inca trail, on our first visit the room looked over the street and was a little noisy (but only for me who is a very light sleeper, my son didn't hear anything) so on return asked for a quieter room, and they were happy to find something for me and it was perfect, it overlooked an internal courtyard so no noise at all.
Jo
agosto 2023
Prenota ora